DVA Claim Support – Let Us Care For You.
- Free DVA Claims Assessment
- Expert Male and Female Advocates
- 24 Hour Response Time
You Could Be Entitled to a 6 Figure Compensation… Let Us Assess Your Eligibility Today!
6000+ Claims
Trusted by 1500+ Veterans
5 Star Reviewed Service
OUR SERVICES
Independent representation for veterans in DVA claims.
We’ve been through the process ourselves, and we know what it takes to secure the compensation you deserve. You could be entitled to six-figure compensation—let us assess your eligibility and fight for the best outcome on your behalf.
Permanent Impairment Claims
DVA claims are complicated—get it wrong, and you lose. We get it right, so you get the full compensation you deserve.
Gold Cards
Severe injuries? You could be entitled to a Gold Card for lifetime medical coverage. We’ll help you secure it.
Determine Liability
DVA liability claims can take over 18 months. Don’t risk rejection—ensure it’s done right.
Supporting Dependents? You May Be Eligible for Additional Payments.
Once you reach 80 impairment points, you could qualify for additional payments. Contact us to find out more about your entitlements.
Access to Treatment
Need treatment now? We’ll help you access care while your claim is processed.
Regular Communication
Stay informed. We keep you updated, so you always know where your claim stands.
We’re committed to securing the best possible outcome for you.
As Australian defence force veterans ourselves, we understand firsthand what you’re going through. We’ve supported hundreds of veterans—including our own— in securing the best possible outcomes for their DVA claims.
OUR PROCESS
Six Steps to Secure Your Entitlements
We simplify the DVA claims process into six easy steps, ensuring a smooth journey to the best possible outcome for you.
1. Initial Consultation & Evidence Building
Share your service history and how your injuries impact your life. We confirm eligibility and gather the evidence to build a strong case.
2. Lodging Your Claim
We handle your claim submission directly to DVA, ensuring all paperwork is accurate and complete.
3. Ongoing Support
As DVA reviews your claim, we track its progress, assist with extra docs, and handle follow-ups.
4. Initial Liability (IL)
We ensure your evidence meets DVA standards to confirm your condition is service-related.
5. Permanent Impairment (PI)
Once liability is accepted, we guide you through the PI process, ensuring you get the compensation your condition deserves.
6. Compensation Review & Appeals
If the outcome is unfavourable, we’ll help you challenge the decision and secure the entitlements you deserve.
6000+ Claims
Trusted by 1500+ Veterans
5 Star Reviewed Service
Customer testimonials
Our advocates have represented over 1,500 veterans through the DVA claims process. We recognise every case is unique, so we take the time to understand each individual’s circumstances thoroughly, ensuring we maximise each claim’s potential.
Resources
Knowledge & Insights
Stay ahead with our expert insights, industry trends, and actionable tips. Our blog gives you the tools and knowledge to make informed decisions and maximize your benefits.
Navigating the DVA Claims Process: Key Factors and Tips for a Successful Outcome
For Australian veterans, the Department of Veterans’ Affairs (DVA) claims process can be complex, but with the right approach, it can lead…
Provisional Access to Medical Treatment (PAMT): Supporting Veterans During the Claims Process
When it comes to the health and well-being of veterans, timely medical treatment can make a world of difference. That’s where the…
Your Back Is Not Supposed to Hurt: Understanding Lumbar Spondylosis
Back pain is often seen as part of life, especially for veterans who endured physically demanding roles. However, persistent lower back pain…
Overcoming Post-Injury Depression: Rediscovering Purpose and Building a New Path
Injury can change your life in an instant. Beyond the physical challenges, it can also take a significant toll on your mental…
We’re committed to securing the
best possible outcome for you.
It only takes 5 minutes to start your claim—let us handle the rest!
6000+ Claims
Trusted by 1500+ Veterans
5 Star Reviewed Service
FAQs
Get clear answers to common questions and learn how we help veterans navigate the claims process for the best possible outcomes.
Why do I need to pay for Advocacy?
The recent Royal Commission into Defence and Veteran Suicide emphasized the vital role of advocates in helping veterans with DVA claims. This has shifted focus from volunteer advocacy to professional advocates, who provide targeted support and better outcomes. Fees from private advocates fund comprehensive services, allowing for dedicated assistance and ongoing training. Consequently, professional advocates are more effectively aligned in managing cases and navigating the DVA system. This transition improves support for veterans and addresses key issues identified by the Royal Commission, enhancing mental health outcomes in the veteran community.
What are the fees?
Our fees are directly linked to your outcomes, which is why we charge no upfront fees. We'll discuss our fee structure during your initial consultation, and rest assured, there are no hidden costs.
What service do you provide?
Our Comprehensive DVA Claims Support Service: Assess your case and identify all potential claims Secure a dedicated DVA case officer for you Collaborate with DVA to determine necessary medical tests Assist in organizing medical tests Maintain a secure, accessible file for all your information Ensure continuous data protection Provide a web portal for real-time claim progress updates Work tirelessly to ensure a fair outcome We streamline your case from assessment to resolution, keeping you informed and your information secure throughout the process.
How experienced are your Advocates?
Our team of DVA Advocates has extensive experience, having successfully managed over 6000 claims for 800 veterans. What sets us apart is our personal connection to the process; our advocates have experienced the DVA claims journey themselves, allowing us to empathize with your challenges and provide support that goes beyond professional expertise. We combine personal insights with insider knowledge of the DVA system to offer practical strategies for navigating complex claims and compassionate support throughout your journey, ensuring you partner with someone who understands your experience and is dedicated to achieving the best possible outcome for you.
How do you protect my personal information and medical records?
We take data protection very seriously and use data encryption. For data storage we use 256-bit Advanced Encryption Standards (AES), and for transit we use SSL/TLS encryption.
Do I need to be a member of a specific organisation to use your services?
No this is not a requirement.
Do you have professional indemnity insurance?
Yes, this is highly recommended by the DVA
Can you assist veterans living outside your local area or interstate?
Yes, we can assist ADF veterans regardless of their location.
What documents do I need to bring to my first appointment?
No documents are required for the first appointment, but you will need to have a plan to access to your medical records.
How often will you update me on the progress of my claim?
Each veteran will receive a secure, personalised login to access their unique profile. This profile features a live, up-to-date dashboard that tracks the progress of your claims and highlights any outstanding actions required from you. The system is accessible 24/7 for your convenience, and you will receive monthly email reminders with a direct link to your profile. This user-friendly approach ensures that you are always informed about your claims' status and any necessary steps, empowering you to stay actively involved in the process without feeling overwhelmed.
Can you help with claims for multiple conditions?
Our experienced Advocates often uncover multiple claims that veterans were unaware they could make. This is a key part of our value proposition. Our in-depth knowledge of the DVA claims framework allows us to identify and pursue all potential entitlements for our clients. Many veterans are surprised to learn about additional claims they're eligible for, which can significantly impact their overall compensation and support. By leveraging our expertise, we ensure that no potential claim is overlooked, maximizing the benefits our clients receive from the DVA system.
Does TAG employ veterans?
The leadership of TAG is comprised of veterans who have personally navigated the DVA process, utilizing both ESO and private advocacy services. This firsthand experience fuels our passion for improving the transition period for veterans leaving the ADF. By drawing on our own experiences, we aim to streamline the transition process, maximize benefits for veterans, and work collaboratively with the DVA to ensure every veteran receives the support and recognition they deserve. Our team's personal insights into the challenges faced by veterans allow us to provide empathetic, informed, and effective advocacy services.
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6000+ Claims
Trusted by 1500+ Veterans
5 Star Reviewed Service